Share My PC

Share My PC allows you to temporarily share control of your computer with the Campus Computing technical support staff.

In order to initiate a remote support session, please contact the USF St. Petersburg Help Desk first by calling 727-873-4357. A represenative will assist you in establishing a remote support session.

In order to initate a support session, you will need to download and run a small program that will allow us to take control of your computer. After the support session ends, this program will be automatically removed from your computer. All Internet traffic passing between your computer and the technician's is encrypted and compressed for data security and fast processing.

Important Messages

  • Before clicking on a name below: Call the USF St. Petersburg Help Desk at 727-873-4357 to contact one of our remote support representatives. The representative will assist you in establishing a remote support session.
  • A Session Key is not required to initiate a remote support session. If you were given a session key, enter it in the box below and click the submit button next to that box.
  • Chat with a Help Desk representative. Chat hours are limited as we test out this new service. Visit our Chat page to find out if Chat is open. https://chat.stpete.usf.edu

Representatives Show Representatives Help Window

Session Key Show Session Key Help Window

BeyondTrust Remote Support